Warranty terms
Clear, fair and approachable.
3-month warranty
On the repaired fault or the replaced part. We stand behind our work and use only quality components.
Covered
- Exactly the same fault that was repaired
- A replaced part that becomes faulty
- Free re-repair within 3 months
Not covered
- Faults different from the one repaired
- Damage from misuse or external causes
- Consequential damage to the appliance or surroundings
- Wear parts (filters, seals etc.)
Supplier warranty on parts
If the replaced part is covered by the supplier's warranty, the part is free. After the 3-month TrompTech warranty, labour costs are at your expense.
After the warranty period
After 3 months all costs for parts and labour are at your expense. We always offer a fair price and a transparent report on every repair.
Making a claim
1
Contact us via info@tromptech.nl, WhatsApp or phone with your tracking code.
2
We assess whether the fault is covered using the original repair report.
3
If approved we repair the appliance for free. If declined you receive a new quote.
At intake you agree to these warranty terms. See also our Terms and conditions and Privacy policy.