Hello, how can I help you? Ask a question about Layer, websites or custom software. Or try a product match below.
STATUS & INCIDENTS
Is everything running?
We report incidents here. If nothing is listed, we are not aware of anything. Do you notice something? Feel free to call or email, even if it shows green here.
No known incidents
All services below are working, as far as we know and have measured.
Manually updated on
22 September 2026
By service
- Operational
Layer
The workspace you log in to: calendar, tasks, customers, invoices.
- Operational
Integrations
Fetching from and writing back to your own systems and mailboxes.
- Operational
AI processing
Proposals, summaries and everything a model reads or writes for you.
- Operational
Database
The storage of your data, on our own server at Strato.
- Operational
Websites and online shops
The sites we host and deliver for clients.
- Operational
Support
Questions and reports, by email and phone.
A service can falter for you while it shows as operational here, for example because of your own network or a supplier that fails only for you. That is exactly the moment to call.
Incidents in the past 90 days
None. No incident affecting customers was reported in this period. As soon as one is, this is where you will find what happened, how long it lasted and what we did about it.
Report something yourself
If you see something that is not right, you do not have to wait until it appears here. You call the person who built it, not a helpdesk.
- PHONE+31 6 17720360
- EMAILsupport@tromptech.nl
- RESPONSE TIMESee the arrangements in the SLA