Customer portal with live status updates in Made
Clients asking for an update every week while your project managers are busy doing the actual work. For businesses in Made it tends to look like horeca en watersport rond de Biesbosch. That is exactly the work a good system takes over, quietly and reliably.
€2.495 setup + €249/mo. Fixed and upfront, from Breda (binnen 20 minuten).
Local
Why Made?
Made en omgeving leven veel rond de Biesbosch. Jachthavens in Drimmelen, watersportbedrijven, accommodaties en horeca die in het seizoen pieken. Juist die seizoensgevoelige bedrijven lopen in de drukke maanden vast, want het team staat op de steiger of in de bediening terwijl mail en telefoon vollopen. Automation vangt die golven op zonder dat er iemand extra voor aangenomen hoeft te worden.
The distance from Breda is binnen 20 minuten, so stopping by is easily arranged. We know the area around Jachthaven Drimmelen well, which makes it easier to talk about how customers find you.
Service area in Made: Drimmelen en omgeving. Binnen 20 minuten from our office on the Baliendijk in Breda.
How it works
Customer portal for Made: what it solves
Twenty projects running at once, and every client wants to know where they stand. The questions arrive by email, phone and chat with three different colleagues. A customer portal solves it. Each client has their own page with status, milestones and documents, and asks questions through one timeline. Your project managers keep working; clients feel better informed.
Concretely: someone in Made searches for “watersport Drimmelen”, lands on your site and expects an answer within minutes. With this system they get one. At 9:15 pm too, and on your busiest day.
-80%
status questions by email or phone
+40%
customer satisfaction in your own measurement
0h
time spent on manual status updates
What you get
What is included
- Login per customer or project
- Status overview with clear milestones
- Document upload and download
- Message timeline per assignment
- Notification at every new step
- Works on desktop, tablet and mobile
Local
Who in Made?
- Watersportbedrijven en jachthavens in Drimmelen met vast personeel en seizoensdrukte
- Horecabedrijven rond Hofstraat en Marktstraat met piekdrukte in het seizoen
- Recreatie- en accommodatiebedrijven bij de Biesbosch met seizoenspersoneel
- Dienstverlenende bedrijven in Made-centrum waar de mailbox de planning bepaalt
Approach
How we work in Made
Look first, build second. We come to Made (binnen 20 minuten from Breda) or plan a half-hour video call. There we hunt for the work that quietly eats the most hours. You then receive a concrete plan and a fixed price, no surprises afterwards.
Made has plenty of horeca en watersport rond de Biesbosch, each with its own rhythm. So we build the system around the way you work: your templates, your tone, your hours. Maintenance is cancellable monthly, and changes happen within that maintenance instead of through yet another quote.
Price
Customer portal in Made
€2.495
one-off setup
€249
per month
Free 30 min call. Care cancellable monthly.
FAQ
Questions we are often asked
Who maintains the portal? Our team has no time for that.
No one. The system pulls updates from your existing tools. When a file or email arrives, the client sees it automatically.
Is this safe enough for customer data?
Yes. Encrypted connection, EU hosting and a separate login per customer. GDPR-compliant.
Can it match our branding?
Logo, colours and font are customisable, so it feels like your own platform.
Do you also work on site in Made?
Certainly. Made is binnen 20 minuten from Breda and we are happy to come towards Jachthaven Drimmelen for an intake. Prefer a call or video call? We simply schedule one.
Do you have references in Made or the surrounding area?
We work across the Noord-Brabant region for watersportbedrijven en jachthavens in drimmelen met vast personeel en seizoensdrukte and horecabedrijven rond hofstraat en marktstraat met piekdrukte in het seizoen. Many clients ask for an NDA or prefer not to be named online, so we list no logos here. In the intake we do show concretely what we built for comparable businesses.
Do you also work in Drimmelen en omgeving?
Yes. We work throughout Made and the surrounding area, including Drimmelen en omgeving. Our office is at Baliendijk 324 in Breda, binnen 20 minuten away. We visit in person for a first meeting; after that most contact runs via email, phone and a shared project file.
Other services in Made
More processes we run quietly and reliably for SMEs in Made.
Ready to launch Customer portal in Made?
A 30-minute conversation about your process is enough to know whether it fits. No obligations, no twenty-page proposal.